Terms & Conditions
Last updated 2026
1. Who you are contracting with
AVYRO is operated by AVYRO ("we", "us"). By creating an account or continuing to use the service you agree to these terms. If you use the service on behalf of a company, you confirm you have authority to bind it; if you use it as an individual, you confirm you are of legal age.
2. The service
AVYRO is a software subscription that helps you operate an e-commerce business: product and supplier records, unit-economics calculations, store synchronisation, marketing drafts, monitoring loops and reporting, assisted by AI. You are responsible for your account credentials, for keeping your account information accurate, and for all activity under your account.
3. Acceptable use
You must not use the service unlawfully, for fraud or spam, to infringe intellectual property, or to interfere with its security (malware, probing, scraping, circumventing technical limits). You must not reverse engineer, resell or redistribute the service. We may remove content, filter or refuse outputs, and suspend accounts that breach these rules.
4. AI features, inputs and outputs
The service generates text using AI. You are responsible for your prompts, for how you use outputs, for verifying their accuracy, and for holding the rights to any content you submit. Outputs may be inaccurate or incomplete and are not professional, legal, financial or tax advice; do not rely on them in regulated contexts without your own review. You must not use the AI features to produce illegal content, deceptive impersonation, hate speech or malware, or to attempt to bypass safety controls. Rights-holders may contact us at support@commercelab.app to request removal of infringing material; repeated infringement ends access. Nothing the AI produces commits us or you to a contract with any third party — supplier terms and purchases remain your decision.
5. Intellectual property
We retain all ownership of the service, its software, documentation and branding. You receive a limited, non-exclusive, non-transferable right to use the service within your selected plan. You keep ownership of your business data and grant us a limited licence to host and process it solely to provide the service.
6. Service level
We work to keep the service available but do not guarantee uninterrupted or error-free performance. To the fullest extent permitted by law we disclaim implied warranties, including merchantability and fitness for a particular purpose.
7. Payment, subscriptions and refunds
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, renewal, taxes, cancellation and refund mechanics are governed by Paddle's Buyer Terms. Our own refund commitment is set out in our Refund Policy.
8. Suspension and termination
We may suspend or terminate access for material breach, non-payment, security or fraud risk, or repeated or serious policy violations. You may cancel at any time from the Billing screen. On termination you may export your data for 30 days, after which it may be deleted.
9. Liability
Our aggregate liability is capped at the fees you paid in the 12 months before the claim. We exclude liability for indirect or consequential loss, including lost profits, data or goodwill. Nothing excludes liability for fraud, death or personal injury where the law does not allow it. You indemnify us against claims arising from your content, your unlawful use, or your breach of these terms.
10. General
These terms are governed by the laws of the jurisdiction in which AVYRO is established, and its courts have jurisdiction. You may not assign these terms without our consent; we may assign them in a merger or acquisition. Neither party is liable for delays caused by events beyond reasonable control. Questions: support@commercelab.app.